Unit Title

Represents the workplace outcome, or general area of competency.

CPPDSM3016A example: The workplace outcome is ‘work in the property industry’ .

Unit Descriptor

Clarifies the title by describing the workplace function. The descriptor provides more information on the content of the unit and the skill areas it addresses, including any pre-requisite skills and licensing requirements. 

CPPDSM3016A example:  The descriptor explains that the unit includes coverage of basic entry-level functions to enable compliance with legislative, financial and procedural requirements, and an ability to identify potential risks associated with a range of activities within the property industry and opportunities for improving own professional development. The descriptor of this unit also advises that the unit may form part of licensing requirements for persons working in the industry.

Employability Skills

Employability Skills are skills which are not specific to work in a particular occupation or industry, but are important for work, education and life generally, eg communication skills, computer literacy, problem solving, organisational skills, self management, teamwork etc. 

CPPDSM3016A example:  Employability skills have been specifically embedded, eg communication skills required to seek feedback from clients and colleagues, recording information etc).

Application of the Unit

Describes the unit’s scope, purpose and operation in different contexts, for example, by showing how the competency applies in the workplace.

CPPDSM3016A example:  application relates to supporting the work of those involved in applying foundation knowledge to work effectively and efficiently in the property industry.

Elements

These break down and describe the key outcomes which make up the unit of competency (or workplace function). 

CPPDSM3016A example:   There are six Elements which provide the framework for the unit. These focus on major areas of competency within the function ‘work in the property industry’ including:

1.   Interpret and comply with legislative, financial and procedural requirements

2.   Interpret and comply with ethical practices and rules of conduct

3.   Interpret work role and responsibilities

4.   Identify risks

5.   Complete standard contractual documentation

6.   Develop understanding of industry employment requirements.

Performance Criteria

These are assessable statements which specify the required level of performance for each of the Elements. Performance Criteria are written in passive voice, and include terms which have been bolded and italicised. These terms are further explained in the Range Statement.

CPPDSM3016A example: “performance criteria 1.3 Own interpretation and application of legislative, financial and procedural requirements are confirmed with relevant people to ensure consistent and accurate understanding”

Range Statement

Relates to the unit of competency as a whole providing the range of contexts and conditions to which the Performance Criteria apply. It allows for different work environments and situations that will affect performance.

The terms provided within the Range Statement are shown in the order of their first appearance within the Performance Criteria.

CPPDSM3016A example:  “relevant people may include clients, colleagues, consumers, legal representatives, members of industry associations, supervisors”

Required Skills and Knowledge

Describe the required skills and knowledge which underpin performance. These will need to be considered in the learning and assessment process.

CPPDSM3016A example: a required skill is “computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases”. A required knowledge is “risk factors relating to a variety of transactions”.

Evidence Guide

Describes the underpinning knowledge and skills that must be demonstrated to prove competence. It provides essential advice for assessment of the unit within the ‘critical aspects of evidence’.

It must be read in conjunction with the Performance Criteria and the Range Statement as well as the Assessment Guidelines of the CPP07 Property Services Training Package.