Job function for a Security Operations Manager:
The role of an operations manager varies according to the size of the company. In electronic security, this function is usually first line management. The person reports to a business manager and is responsible for a whole area of operations, for example, sales/client consultancy, technical installation/ maintenance, monitoring centre or control room.
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Job description for a Security Operations Manager
The role involves team leadership, in either a hub or engaged with clients or installations, and includes the coordination of an area of operations. It always involves customer relationships management, and ensuring that work is carried out safely according to quality procedures and client specifications. The role may also involve negotiation with customers in the preparation of risk management plans, determining the optimal electronic security solutions, overseeing the installation of new systems and participation in tendering for new contracts.
