Function of Control Room
A control centre is the nerve centre for all security alarms and surveillance equipment located at a site or number of sites. All activity that requires surveillance at sites is electronically monitored and appropriate responses are directed as soon as any any incident or potential incident is detected.
Large corporations such as Crown Melbourne have their own control centres located on site, while smaller businesses may engage the services of control centres located off-site.
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Job Description for a Control Room Supervisor
Control room supervisors are responsible for supervising control room operations and operators. They also provide advice on and oversee the implementation of the control rooms security and risk management systems. Supervisory skills are required as well as a sound ability to use IT equipment to assess security risks within a control room environment.
Control room supervisors may also be responsible for interpreting signals from CCTV communications and alarm activations and initiating appropriate action. They are not required to leave the control room to conduct manpower activities. However, they may be expected to supervise and/or co-ordinate the activities of manpower operatives in the field.
They are typically located on-site but may be off-site as part of a remote centre. They are usually employed by medium or large companies.
