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Integrated Electronic Security Consultant - Stephen's Story

Stephen Murray

Stephen is the Director of TronSec Security, which specialises in electronic security - from systems design to installation, service and maintenance. The company was established in 2003 and now employs 10 staff.

Stephen says that security systems used to be pretty standard but these days clients have far more choice. So, one of the company's main challenges is keeping up to date with new technology and different products and determining how they can be tailored to meet their clients' immediate and future needs.

collage Stephen
 

Integration is now an important aspect of electronic security. Tronsec's clients want to integrate every aspect of their security system - from access control to alarm detection, to CCTV and visitor management. A number of Tronsec's clients have multi sites across Australia and they want a fully integrated system that works on a multisite platform.

Many security systems are IP based - with a dedicated headend server which allows clients to connect to localised control panels through their wide area network. Staff access cards can be programmed for one or more sites, while third parties can be connected to CCTV and visitor managed systems. Clients can run security reports from dedicated security or multi-purpose workstations or download CCTV footage.

Every person working for TronSec Security must have a technical background. Stephen himself is an electrician by trade and came into the electronic security industry about 15 years ago. Before starting up his own company, he worked across a range of areas - from domestic alarm installation to more complex installation, project management, service management to sales and product management. He particularly enjoys project management, design and sales work.

Every area of the electronic security industry pays well - people who are good at their work are well rewarded. Anyone interested in working in electronic security needs to understand the basics of electronics and computers. When new people join the company, they are exposed to all areas of technical work and soon find what they are good at and make it their niche.

Some technicians enjoy installation more than service, while others prefer sales. Service technicians must be very savvy, have a knack for fault finding and be good at problem solving. When it comes to installation and project work, teamwork is essential, as well as an understanding of the basic rules for installing cables and meeting Australian standards and manufacturers' guidelines. For sales, you need a well developed understanding of how products are put together and how they are going to operate.

The security industry is here to stay and electronic security in particular offers great career opportunities. The industry is modern with no gender discrimination. TronSec Security with its workforce of men and women is a typical of employers in the industry.