Essential Skills for a Small Business Manager

 

• To run a business in the electronic security industry you need to be a highly skilled risk management evaluator, with solid industry knowledge and experience. Excellent customer relationship management skills are essential, as is your reputation as a trustworthy person. You really have to know what you are doing.
• You need a full understanding of licensing and regulatory requirements to ensure that your business is fully compliant Regulations vary from state to state in Australia.
• Research and marketing skills are essential, since you have to define your niche, develop effective promotional strategies and then be assertive about marketing your unique selling points to potential clients
• When recruiting your team, make sure they have skills that complement yours and remember they depend on you for leadership, coaching, encouragement and feedback.
• You are responsible for planning the business and for making it financially viable. You decide on the technologies you utilise for your clients and for your own business purposes. While being entrepreneurial, you also have to be realistic and base your decisions on evidence and proven performance, not just on belief.

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Related Links

• Introduction  
• Job Advertisements
• Formal Training 
• Essential Skills
• Pathways   
• Our Stories   

Llewellyn Pritchard
(1:20mins - 14.2MB)