Training Program for Security Operations Managers
The Certificate IV in Frontline Management provides the training for the role of an operations manager. Training at this level reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically someone working as a frontline manager would report to a manager.
To be awarded the Certificate IV in Frontline Management, you need to successfully complete a total of 10 units of competency (sometimes referred to as subjects or modules). Four units of competency are compulsory and the remaining six are elective units which must be selected according to the qualification packaging rules.
A Registered Training Organisation (TAFE or private provider) could offer a course like the one listed below, which covers the skills and knowledge typically required by a frontline manager:
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10 Units of Competency Required for the BSB40807 Certificate IV in Frontline Management
- selected from the Business Services Training Package BSB07
Core Units of Competency
- BSBMGT401A Show leadership in the workplace
- BSBMGT402A Implement operational plan
- BSBOHS407A Monitor a safe workplace
- BSBWOR402A Promote team effectiveness
- Elective Units of Competency Selected
- BSBINN301A Promote innovation in a team environment
- BSBMGT403A Implement continuous improvement
- BSBADM409A Coordinate business resources
- BSBRSK401A Identify risk and apply risk management processes
- BSBWOR401A Establish effective workplace relationships
- BSBSUS501A Develop workplace policy and procedures for sustainability
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