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Essential Skills for Monitoring Centre Operator

 

Control Room Danny
  • You need to be a reliable type who will turn up ready to focus and concentrate, and be alert so that you can respond immediately when an alarm is notified.
  • You will be dealing with customers a great deal, so your customer service, verbal communication and inter-personal skills are most important.
  • Attention to detail is essential and the ability to follow written instructions and to write clearly and make yourself understood.
  • The work involves problem solving, within a range of options - it is not difficult, but it is demanding and carries a degree of responsibility.
  • You will be working with electronic equipment and operating computer software.