The CPSISC Team

Alan Ross – CEO

 

Alan has worked with CPSISC since it was established in 2004. He previously managed the Property Services Industry Training Advisory Board and the Property Services Training Company since 1996. He has a background in Government at senior levels.

Emma Goodwin – Executive Assistant to CEO and Office Manager

ACT Apprentice (Trainee) of the Year, 2010  

 
 

 Emma grew up in Braidwood where she completed year 12, and then went on to study Event Management.

Qualifications

• Certificate IV in Business Administration

Interests

Waterskiing, camping and shopping.   

Heidi Carmona - Marketing Manager 

 

Heidi has worked with CPSISC since its formation in 2004. She was originally employed as an Administration Assistant, and then she worked as the Office Manager before focusing solely on Marketing. Prior to that, she worked as an Administration Assistant for Property Services Training Australia (the National ITAB) for 4 years. Heidi has also worked at The Chronicle as an Advertising Consultant for 2 years. Her experience prior to The Chronicle is in customer service.

Qualifications

Interests

Reading, writing, travel, basketball. 

Nick Proud - Director, Research and Policy

Nick commenced working with the CPSISC team in 2011. He previously has worked as the national Executive Director for Industry Workforce Development and WHS with the Housing Industry Association. Prior roles also include General Manager for the ACT Region of the Australian Hotels Association and as a Senior Policy Adviser.

Qualifications

• Bachelor of Commerce (Marketing and Accounting) and Masters of Business Administration.

Interests

Current Affairs/Politics, Cycling, Soccer and Music.

Debra Baxter - Project Manager

 

Deb has had many years working in the vocational education and training sector including: Executive Officer, Business Training Advisory Board (ACT) Inc. Her experience includes assisting organisations implement training packages and the Australian Quality Training Framework both as an industry auditor and as a consultant. Deb has extensive project management experience especially in language, literacy and numeracy.

Qualifications

• BA Social Sciences, University of Canberra
• Quality Assurance ISO9001:2000 Management internal and external consultant (RABQSA-QM; RABQSA-AU and RABQSA-TL)
• Diploma of Business (Quality Auditing)
• Diploma of Business (Frontline Management)
• Certificate IV in Training and Assessment
• Certificate IV in Assessment and Workplace Training
• Certificate IV in Language, Literacy and Numeracy Assessment and Training
• Certificate IV in Small Business Management
• Certificate IV in Teaching English to Speakers of other Languages
• Statements of Attainment: Real Estate – Obtain Property Listings; Undertake Property Sale by Private Treaty; Lease Property; Prepare and Execute Documentation
• 30215Qld Course in General Safety Induction (Construction Industry)Commission for Declarations, Queensland
• Various industry awards for contribution to vocational education and training. 

Interests

• Rotarian, walking, camping, reading, cooking

Joan Whelan - Project Manager

 

Joan has over 20 years experience working in the Vocational Education and Training sector including significant experience and skills in industry consulting and the identification of skill and training needs; extensive experience with and understanding of the national VET system and Industry Advisory Arrangements; experience in working at a national level on the development of Training Packages and learning and assessment support resources; and Project Management experience. 

Qualifications

• Diploma of Business
• Certificate IV in Workplace Training and Assessing
• Certificate in Assessment of Informal Learning.

Interests

Reading, Gardening, Member of Hawthorn Football Club – AFL.  

Danielle Calcutt - Project Officer  

 

Danielle has over six years administration and office management experience including reception, project administration, fund administration, Board secretariat, event management, and accounting. She previously worked for Construction Training Queensland (CTQ) the State IAB in Queensland.

Qualifications

• Bachelor of Business (General)
• Course in General Safety Induction (Construction Industry).

Interests

Reading, Gardening, watching AFL and Cricket.

Melissa Marshall - Finance and Administration Officer 

 

Melissa grew up on the South Coast and completed year 12 HSC in 2009. She is working at CPSISC as a trainee whilst studying Cert III and Cert IV in Business Administration.

Qualifications

• Currently studying Cert IV in Business Administration
• Cert III in Business Administration
• Cert II in Information Technology
• Cert II in Hospitality
• Cert II in Tourism Operations

 Interests 

The beach, waterskiing, and motor bike riding.

 Rudi Schneider - Careers Project Manager 

 

Rudi has operated within the traineeships system since 1990. He was the Chief Executive Officer, Recreation Industry Training Company where he oversaw the Introduction and expansion of the Sport and Recreation traineeships (Sport, Fitness, Community Recreation, Outdoor Recreation, and Racing). He has also worked with the Department of Employment, Education & Training as an Industrial Relations Officer, negotiating award variations for traineeships and industrial arrangements for labour market programs and as the National Traineeship Co-ordinator during the development and introduction of National Training Wage traineeships.

Qualifications

• BA in Modern Asian Studies (Chinese) (part)
• Practitioners Certificate in Mediation & Arbitration (awaiting accreditation)
• I have also undertaken a range of short/intensive courses specific to my work area at a given time.

Interests

Practitioner of martial arts from 1974, and ran own club from the mid-1980s to the mid 1990s
Restoration of firearms. 

Viviana Parish - Careers and Marketing Project Support

 

Viviana Grew up in Bungendore and has completed her year 12 certificate in Canberra, She is working with CPSISC as a trainee whilst completing a Certificate IV in Business.

Qualifications

• Certificate IV in Business Administration
• Certificate III Business Administration
• Undertaken a short/intensive course of Photoshop CS5 

Interests

Traveling, NRL, shopping, going to the beach 

James Latimore – Workforce Development Manager

 

James has built extensive experience and knowledge of the VET system and training delivery over the last decade. He has gained significant skills in industry consultation and the identification of skill and training needs. Before working for CPSISC he managed the Regional Industry Careers Advisor program for the Federal Government as part of the Careers Advice Australia project in the ACT and surrounding regions.  

This program provided quality, relevant industry career information, advice and resources particularly in skills needs areas, for young people, schools, parent groups, youth services providers and community groups; and to businesses, registered training organizations and job network members. 

James has also worked in the Real Estate Industry as an award winning Project & Property Manager and in the Training, Security and Services Industries.

Qualifications

• Diploma of Business Management
• Certificate IV in Workplace Training and Assessing.

Awards - Leading Agents of Australia Conference

National Property Manager of the Year 2003
ACT Team Player of the Year 2003
ACT Property Manager of the year 2003
ACT Property Manager of the year 2002

Interests

Playing Musical instrument (Guitar), Motor bikes and Photography.  

Sharon Witosz - Project Support Officer

 

Sharon previously worked at the Canberra Institute of Technology in administration roles as well as training roles.  Sharon has extensive customer service skills working in retail management and previously in the NSW Public Service. Sharon is currently studying her Certificate III in Business Administration and previously the Certificate II in Business, Certificate III in Retail Management and Certificate II in Retail Operations and hopes to finish the Certificate III by the end of the year so she can begin on the Certificate IV in Business Administration.

Qualifications

• Certificate II in Business
• Certificate III in Retail Management
• Certificate II in Retail Operations

Interests

Reading, entering competitions, cooking, computer games and travelling.

Mark Pincott - ISC WELL Broker

 

Mark is the new ISC WELL Broker, responsible for the implementation of the Workplace English Language and Literacy program across the Construction and Property Services sectors.
Mark has managed RTOs in the Community Services area for the past 6 years and he has a background in the banking sector at senior levels.   

Qualifications

• Diploma in Business Management
• Cert IV Workplace Training and Assessment

Interests

Dianne Dayhew - Project Manager for the NSW Construction ITAB (Industry Training Advisory Board) 

 

Dianne has recently returned to Alan’s team after 10 years with the Australian Broadcasting Corporation (ABC) managing in-house Development Programs. She brings CPSISC more than 20 years’ experience in 3 tiers of education (vocational, tertiary and primary), as well as people and business management. She has worked in the VET sector since 1995, primarily in Group Training Management.  

Dianne has provided VET advice to several industry sectors - arts, media and cultural industries, property services, and security. She worked with SOCOG recruiting and preparing Volunteers for the 2000 Olympic Games and provides voluntary community service time in the early childhood sector.  

As Chair for the Arts Training NSW ITAB board for 4 years, Dianne held the position of Director for almost a 10 year period. 

Dianne is now enjoying her new role for the NSW construction industry. 

Qualifications

• Diploma of Business, Frontline Management
• Workplace Trainer Category II (Cultural Industries)
• Bachelor of Arts (Visual Arts – Photography major)
• Diploma of Teaching (Primary)

Interests

Stills Photography, Film making and production, Visual Arts and gallery visits, Cinema, live theatre and music, Media and current affairs and listening to Richard Fidler’s Conversation Hour, ABC Local Radio.

Sue Gibbens - ISC WELL Broker

 

Sue joined CPSISC in November 2011. With a background in educational planning and business development Sue has 14 years experience in vocational education and training having worked for three large public RTOs. In her planning roles Sue coordinated strategic and operational planning and managed scope of registration compliance requirements. In her business development roles Sue worked with industry clients and stakeholders to identify workforce training needs and develop training solutions to meet these needs.

Qualifications:

·         Certificate IV Training and Assessment

·         Master of Management

·         Graduate Certificate Management

·         Marketing Certificate

·         Bachelor of Arts

Interests:

Reading (book club), walking, cooking and socialising with family and friends

David Henderson - Workforce Development Industry Consultant (Victoria)

David joined CPSISC in November 2011 with over 30 years experience in recruitment and training in a range of industries including Government, Retail, Insurance, Waste Management and Transport and Logistics. His knowledge of the VET system has been developed by senior management roles within a number of both National and State-based Registered Training Organisations (RTOs).

David also brings extensive project management experience – particularly in the areas of workforce recruitment, training and staff development practices.

Qualifications:

·         Certificate IV Training and Assessment

Interests:

 Travel, reading, rugby union. 

Contact Details

Tel: 02 6253 0002
Fax: 02 6253 0004
Email: info@cpsisc.com.au
Address: PO Box 151
BELCONNEN ACT 2616